hidroticaret.com

Selling industrial parts is different from running an ordinary store: products are searched by dimension, customers sometimes know where a part is used rather than its name, and corporate buyers want invoices and quotes. hidroticaret.com was written from scratch for these needs.

Search is built for Turkish, matching every word and category names too; thanks to a team-approved synonym list, products searched in everyday language are found as well. Individual and corporate accounts, guest checkout with order tracking, a quote-request block for large carts, support tickets, and bank transfer notifications are all in place.

Payment options include card payments with instalments, cash on delivery, and bank transfer; customers with an unfinished payment get an automatic reminder. Questions arriving on WhatsApp are answered by an AI assistant that can search the catalog and report order status; every answer passes a rule-based check before it is sent, and the conversation is handed to the team when needed.

Stock and list prices update every night from ERP data, and the same data feeds a marketplace, with a brake against unusual price jumps. The product feed is submitted to search engines automatically. The cylinder design tool embedded on the site is the public version of our own rule engine.